Refund policy

Return and Refund Policy

Thank you for shopping at Whitney's Accessory World. We want you to be thrilled with your new accessories, but we understand that sometimes things don't go as planned.

30-Day Return Window

We accept returns for items within 30 days from the date the product was delivered to you.

Eligibility for Returns (Damaged Items Only)

To be eligible for a return and refund, the following conditions must be met:

• Visible Damage: Returns are only accepted if the product arrives with visible damage or defects.

• Proof of Damage: You must provide clear photos of the damage to the product and the packaging.

• Condition: The item must be in the same condition that you received it.

How to Start a Return

To start a return, please contact us at whitneysaccessoryworldwaw@gmail.com with the following information:

1. Your Order Number.

2. Clear photos of the visible damage.

3. A brief description of the issue.

Shipping

Once your return request is approved, we will provide you with a prepaid shipping label. Return shipping is free for damaged items.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

• Processing: If approved, your refund will be processed immediately.

• Credit: The credit will automatically be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.